Question 1

What is team utilization rate?

Accepted Answer

Team utilization measures how much of your team's available hours are being used to handle leads. Under 80% is healthy (green), 80% to 100% means you are nearing capacity (yellow), and over 100% means your team is over capacity and leads are likely falling through the cracks (red).

Question 2

How do I know if I need more agents?

Accepted Answer

The capacity planner compares your monthly lead volume against your team's capacity (based on deals per agent, hours per deal, and working hours). If the optimal team size exceeds your current team, you have a gap that results in dropped leads or burnout.

Question 3

What hours can AI automate?

Accepted Answer

AI can automate approximately 60% of lead engagement hours including initial response, qualification, follow-up sequences, and appointment scheduling. This is equivalent to the work of the additional agents you would need to hire for growth.

Team Capacity Planner

Your Team

Lead Volume

Ready to put these numbers to work?

Team Capacity Planner

Your Team

Lead Volume

Ready to put these numbers to work?